Wages & Unlawful Deductions
Most "unpaid wages" claims in the UK aren't about minimum wage breaches — they're about unauthorised deductions. Part II of the Employment Rights Act 1996 makes it unlawful for an employer to deduct anything from your wages unless the deduction is required by law, you've genuinely agreed to it in advance in writing, or it falls within a narrow list of exceptions. Employment tribunals hear thousands of these cases every year.
Cases on file
1087
Claimant win rate
55%
Cases reaching a determination
Median damages awarded
£8,275
Where compensation was awarded
How claims actually progress
Many unfair dismissal claims never reach a hearing on the merits — they're struck out, out of time, or fall outside the tribunal's jurisdiction. This is independent of why the dismissal happened.
859
79% of allTribunal decided whether the dismissal was fair.
75
7% of allClaim ended early — usually for non-attendance, non-compliance, or no reasonable prospect.
77
7% of allClaim filed after the 3-month limit and not extended.
72
7% of allClaimant lacked two years’ service, the right employment status, or the tribunal had no power to hear it.
4
0% of allClaim resolved without a hearing.
Where the law sits
Part II of the Employment Rights Act 1996 (sections 13–27) is the statutory home of unlawful-deduction claims. The Employment Tribunal has jurisdiction over deductions from wages but not over broader unpaid wages where the dispute is purely contractual and exceeds £25,000 — those go to the civil courts.
What the tribunal actually decides
A typical claim turns on three questions:
- Was the payment "wages" under s.27? Bonuses are the usual battleground. Pure discretionary bonuses without a contractual entitlement often fall outside the definition.
- Was there a deduction? "Deduction" includes shortfalls — non-payment of wages properly due is a deduction. Mistakes count.
- Was the deduction authorised? Statute, contract (with written agreement in advance), or separate written consent in advance. No retrospective authorisation.
If the answers are yes, yes, no — the worker wins.
Common factual patterns
- Commission disputes — particularly in sales roles, where the trigger for commission is contested.
- "Repayment of training costs" — recoverable only with a clear repayment clause signed before the training.
- Final-salary disputes — accrued holiday, unpaid notice, withheld bonuses at termination.
- Tip allocation — newly in scope since October 2024.
- Statutory sick pay shortfalls — rare but always recoverable.
- National Minimum Wage cases — separate enforcement regime but the underlying claim is also an unlawful deduction.
The two-year backstop
A claim can recover wages going back two years from the date the claim form is lodged (or, if longer, the date of presentation of the ET1). This is the cap introduced by the Deduction from Wages (Limitation) Regulations 2014. The Supreme Court's decision in Agnew (2023) clarified how the "series of deductions" rule interacts with this backstop.
Why these claims matter strategically
Wages claims are the single most common tribunal claim type. Employers often underestimate them because individual amounts can be modest — but they aggregate fast in multi-claimant cases (holiday pay, commission, tips) and they don't require two years' service or any complex statutory test.
Cases on Wages & deductions
Showing the 20 most recent of 1087 cases
Former employee v Landmark Space Ltd
A former employee who withdrew her unfair dismissal claim against Landmark Space Ltd could not revive it, even after applying for reconsideration. The tribunal confirmed it has no power to set aside a withdrawal.
Dismissed · Jan 2025Dismissed—Jan 2025Café worker (6 months' service) v Samantha Dalton
A café worker with only six months' service was automatically unfairly dismissed after asking for a written contract. The tribunal awarded over £2,000 including injury to feelings for age discrimination.
Won · £2,068 · Jan 2025Won£2,068Jan 2025Agency worker v Syft Online Limited
An agency worker who worked for less than two years had his unfair dismissal, unpaid wages, and breach of contract claims dismissed by the tribunal, along with human exploitation allegations which the tribunal had no power to hear.
Dismissed · Jan 2025Dismissed—Jan 2025Junior doctor (specialist registrar in Emergency Medicine) v Lewisham and Greenwich NHS Trust
A junior doctor's attempt to obtain a wasted costs order against the solicitors for an NHS Trust was dismissed because a 2018 settlement agreement precluded the application and there was no improper conduct.
Lost · Dec 2024Lost—Dec 2024Taxi driver (private hire vehicle) v Mr R Tidman
A private hire taxi driver was found to be an employee of the vehicle owner and a worker of the dispatch company. He was awarded £5,181.48 for unlawful deduction of wages, but his age discrimination claim was dismissed.
Partial · £5,181 · Jul 2024Partial£5,181Jul 2024Handyman (former employee) v HMS Maintenance Solutions Limited
A handyman with ADHD resigned claiming constructive dismissal after alleged bullying and failure to make adjustments. The tribunal found no fundamental breach of trust and confidence, and the claim failed.
Lost · Apr 2024Lost—Apr 2024Delivery driver (2.5 years' service) v NHK Enfield Ltd
A delivery driver was unfairly dismissed after his manager told him 'I don't need you any more' and used abusive language. The Watford tribunal awarded £4,656 in compensation.
Partial · £4,656 · Mar 2024Partial£4,656Mar 2024Former employee (5 years' service) v Fairview Grocers Limited
A former employee of Fairview Grocers Limited was unfairly dismissed without any meeting or right of appeal, but his own conduct led to a 60% cut in compensation. He was awarded £3,752.89 in total.
Partial · £3,753 · Mar 2024Partial£3,753Mar 2024Control Room Team Leader (11 years' service) v MTR Corporation (Crossrail) Limited t/a MTR Elizabeth Line
A tribunal found that MTR Elizabeth Line unfairly dismissed a control room team leader of 11 years over a hug and alleged anti-Semitic comments, but reduced compensation by 75% due to his own conduct.
Partial · £23,361 · Jan 2024Partial£23,361Jan 2024Sonographer (9 months' service) v Woodhaze Ltd t/a Window to the Womb (Swansea)
A black African sonographer was racially harassed and discriminated against after being required to perform cleaning duties and threatened with deportation. The tribunal awarded £33,611.12.
Won · £33,611 · Jan 2024Won£33,611Jan 2024Trade Promoter (20 years' service) v Korea Trade Investment Promotion Agency
The tribunal found the dismissal was procedurally unfair, but refused to award any compensation because after-dismissed evidence showed the employee had sought a secret commission from a customer.
Partial · Dec 2023Partial—Dec 2023Business Development Manager (6 years' service) v Mabey Hire Ltd
A Business Development Manager who resigned after his employer changed his commission scheme lost his unfair dismissal claim. The tribunal found the commission was never contractual and the employer acted reasonably.
Lost · Dec 2023Lost—Dec 2023Primary school teacher (19 years' service) v Trafford Council and The Governing Body of Kings Road Primary School
A primary school teacher with 19 years' service was unfairly dismissed for 'irretrievable breakdown' after she raised a grievance alleging race discrimination. The tribunal also found she was victimised.
Won · Dec 2023Won—Dec 2023Former employee v Kings College London Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care
A former employee's unfair dismissal claim against Kings College London was struck out because they did not have the required two years' service. Their discrimination claims were dismissed after a hearing.
Dismissed · Dec 2023Dismissed—Dec 2023Fish tank maintenance worker (3 years' service) v Glassbox Trading Limited T/a Aquatechniques
A fish tank maintenance worker who contracted a rare bacterial infection from work was not unfairly dismissed – the tribunal found he agreed to end his employment after being offered a different role with lower pay.
Lost · Dec 2023Lost—Dec 2023Holistic Assessor (4 years' service) v Royal British Legion Industries
A Holistic Assessor with 4 years' service was fairly dismissed after scoring lowest in a redundancy selection matrix. The tribunal found the process was reasonable despite the employee's concerns about the criteria.
Lost · Dec 2023Lost—Dec 2023Former employee v Miss Sparkles 2 You Ltd
A former employee with less than two years' service had her unfair dismissal claim struck out, but won £340 in unauthorised deduction and breach of contract claims.
Partial · £340 · Dec 2023Partial£340Dec 2023Former employee v Zhero Limited
A tribunal granted an employer's late application to defend a claim but ordered it to pay costs for unreasonable conduct, while dismissing a wasted costs application against its former representative.
Partial · Dec 2023Partial—Dec 2023Part-time takeaway worker (2 years' service) v Crispy Cod Ketley Ltd
A part-time takeaway worker was unfairly dismissed by text message after complaining about undercooked chicken. The tribunal awarded £14,628.50 in compensation.
Won · £14,629 · Dec 2023Won£14,629Dec 2023Area manager (3+ years' service) v Hamble Foods Limited
An area manager was unfairly dismissed after editing a timesheet, but the tribunal found the investigation was flawed and the disciplinary process lacked proper notice. He was awarded £8,026 after reductions for contributory conduct and a Polkey finding.
Partial · £8,026 · Dec 2023Partial£8,026Dec 2023
Use the filters above to drill into specific outcomes, damages ranges, or years.
Frequently asked
- What counts as "wages" for a deductions claim?
- Section 27 ERA defines wages broadly — basic pay, overtime, bonuses, commission, holiday pay, statutory sick pay, maternity pay, and other contractual payments. It does not include expenses, redundancy pay, or genuine loans. Tips and gratuities became wages in October 2024 under the Employment (Allocation of Tips) Act 2023.
- When CAN an employer make a deduction?
- Only in three situations — (a) when required or authorised by statute (e.g. PAYE, National Insurance), (b) when authorised by a relevant provision of the contract that the worker has agreed to in writing in advance, or (c) when the worker has separately agreed in writing in advance to the specific deduction. Verbal agreement is not enough.
- Is there a deadline to bring a claim?
- Three months less one day from the last in a series of deductions, or three months less one day from the single deduction. ACAS Early Conciliation pauses the clock. The "series" rule was narrowed by the Court of Appeal in Bear Scotland and tightened further by the Supreme Court in Agnew (2023) — disputes about how far back a series can extend are common.
- What about unpaid commission or bonuses?
- Commission and contractual bonus payments count as wages if the right to be paid them has crystallised — i.e. you've earned them under the contract. Discretionary bonuses are harder; the employer's discretion has to be exercised genuinely, not capriciously or in bad faith.
- Can my employer deduct money for damage I caused?
- Only with your written consent **given before the event** that triggered the deduction. A blanket "we may deduct for damage" clause in your contract is enforceable. A retrospective deduction after the damage is not, unless you sign a fresh written agreement.
