Respondent won Employment Tribunal · 2 May 2023

Dot Com driver's race and religion discrimination claims against Tesco dismissed

A Tesco Dot Com driver who alleged 17 incidents of discrimination on grounds of race and religion has had all claims dismissed by an employment tribunal.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimant was employed as a Dot Com driver at Tesco's Haslingden store.
  • He was dismissed on 29 June 2020 for gross misconduct including misuse of a company vehicle, SDS device, and colleague discount.
  • He was reinstated following an appeal and returned to work on 2 September 2020.
  • The claimant alleged 17 incidents of less favourable treatment on grounds of race (British Asian) and religion (Muslim).
  • The tribunal found no less favourable treatment because of race or religion in any of the allegations.
  • The claims of direct race and religion discrimination were dismissed.

Timeline

  1. Investigation begins

    Miss Fitzjohn began investigating the claimant after a report of drivers not clocking off. Tracker data showed significant unscheduled stops at or near his home.

  2. Investigation meeting

    First formal investigation meeting with the claimant regarding misuse of vehicle, SDS device, and Clubcard.

  3. Second investigation meeting

    Reconvened investigation meeting.

  4. Dismissal

    Mrs Cook dismissed the claimant for gross misconduct.

  5. First appeal hearing

    First appeal hearing with Mrs Finnegan.

  6. Second appeal hearing

    Second appeal hearing; Mrs Finnegan overturned dismissal and issued final written warning.

  7. Reinstatement

    Claimant returned to work, initially in the pod (Click and Collect).

  8. Wellness meeting request

    Mr Hampson asked the claimant, who was on sick leave, to attend a face-to-face wellness meeting.

  9. Claim presented

    Claimant presented his claim to the Employment Tribunal.

  10. Final hearing judgment

    Tribunal dismissed all claims of direct race and religion discrimination.

The outcome

The tribunal dismissed all claims of direct race and religion discrimination.

The key reason was that the claimant failed to show he was treated less favourably than an actual or hypothetical comparator because of his protected characteristics. The tribunal considered each of the 17 allegations individually and found no link to race or religion.

No compensation was awarded as the claims failed.

Lessons & takeaways

  • To succeed in a direct discrimination claim, you must show not just unfair treatment, but that the treatment was because of a protected characteristic like race or religion.
  • Having a comparator – someone in similar circumstances but without your protected characteristic – is crucial. Without it, the claim is likely to fail.
  • Being reinstated after dismissal does not automatically mean you were discriminated against; the treatment after return must also be linked to a protected characteristic.
  • A large number of allegations does not strengthen a case if each one lacks evidence of discriminatory motive.

What this case shows in practice

A Dot Com driver for Tesco brought 17 separate allegations of direct race and religion discrimination, covering his disciplinary investigation, dismissal, and treatment after being reinstated on appeal. He argued that his British Asian ethnicity and Muslim faith led to less favourable treatment throughout. However, the tribunal found that none of the incidents were linked to his protected characteristics.

The case illustrates the high bar for direct discrimination claims. Even where an employee feels unfairly treated – for example, being dismissed for gross misconduct while others may have received different outcomes – the tribunal requires concrete evidence that the treatment was 'because of' race or religion. Here, the claimant was the only one of two dismissed colleagues to be reinstated on appeal, which undermined his argument that Tesco was biased against him.

What Tesco did right

Tesco was able to show that its decisions were based on the claimant's conduct, not his race or religion. The disciplinary process followed its policies, and the appeal panel overturned the dismissal after considering new evidence – a step that actually benefited the claimant. The tribunal noted that the claimant's reinstatement was a positive outcome that was inconsistent with a discriminatory motive.

Why this matters for similar claims

This case is a reminder that discrimination claims require more than a perception of unfairness. Employees must identify a comparator – real or hypothetical – in similar circumstances who was treated more favourably. Without that, and without evidence linking the treatment to a protected characteristic, the claim will fail. For employers, it shows that following a fair process and being willing to correct mistakes on appeal can help defend against discrimination allegations.

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