Claimant won Employment Tribunal · 30 July 2021

No consultation before mass redundancy: protective award for 16 employees of Drinkmaster Ltd

An employment tribunal has ruled that Drinkmaster Ltd failed to consult employees before making more than 20 staff redundant, and made a protective award of 90 days' pay.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimants were employed by Drinkmaster Ltd at its Plymouth Road, Liskeard establishment.
  • There were 22 employees at the establishment, with no recognised trade union or elected employee representatives.
  • All claimants and other employees (more than 20) were summarily dismissed by reason of redundancy on 2 September 2020.
  • The first respondent did not carry out any consultation with the claimants about their impending dismissals.
  • The first respondent entered voluntary creditors' liquidation on 22 September 2020.

Timeline

  1. Summary dismissals

    All claimants and other employees (more than 20) were summarily dismissed by reason of redundancy.

  2. Voluntary liquidation

    Drinkmaster Ltd entered voluntary creditors' liquidation.

  3. Hearing and judgment

    The Employment Tribunal held a remote hearing and issued a judgment finding the complaint well-founded and making a protective award.

The outcome

The tribunal found the complaint well-founded and made a protective award.

  • The employer dismissed all employees summarily on 2 September 2020 without any consultation.
  • The protected period is 90 days, beginning on 2 September 2020.
  • The award is for remuneration during that period, payable by the first respondent (now in liquidation).

Lessons & takeaways

  • Employers must consult with employee representatives before making 20 or more employees redundant, even if the company is in financial difficulty.
  • Failure to consult can lead to a protective award of up to 90 days' pay per employee.
  • If there is no recognised trade union, the employer must arrange for the election of employee representatives to consult with.
  • A protective award is a debt owed by the employer and may be claimed from the National Insurance Fund if the employer is insolvent.

What this case shows

This case is a stark reminder that the duty to consult collectively before large-scale redundancies is absolute, even when a company is heading into liquidation. Drinkmaster Ltd dismissed all 22 employees at its Liskeard establishment on 2 September 2020 without any consultation whatsoever. The company entered voluntary creditors' liquidation just 20 days later.

Sixteen former employees brought claims for a protective award under section 188 of the Trade Union and Labour Relations (Consolidation) Act 1992. The tribunal found that the employer had failed to consult with any appropriate representatives — there was no recognised trade union and no employee representatives had been elected. The dismissals were therefore unlawful.

What could have been done differently

Even in a dire financial situation, the employer could have taken steps to comply with the law. It could have arranged for the election of employee representatives and then consulted with them about ways to avoid or reduce the redundancies, or to mitigate the consequences. The tribunal noted that no consultation of any kind took place.

Why this matters

This decision confirms that the protective award is a powerful remedy for employees who are denied their right to collective consultation. The protected period of 90 days means each claimant is entitled to up to 90 days' pay. Although the company is in liquidation, the employees may be able to recover some or all of this award from the National Insurance Fund via the Secretary of State.

For anyone facing redundancy, this case highlights the importance of checking whether your employer has complied with its legal duty to consult. If you are one of 20 or more employees being dismissed at one establishment, you are entitled to a minimum of 30 days' consultation (or 90 days if 100 or more are affected). Failure to do so can result in a protective award.

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