Claimant won Employment Tribunal · 1 February 2023

Dismissed for requesting to shield: a clinically extremely vulnerable employee wins unfair dismissal claim

An employee with Asplenia and Ehlers Danlos Syndrome was automatically unfairly dismissed after asking to work from home on government shielding advice. The tribunal found the real reason was her disability.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimant had Asplenia and Ehlers Danlos Syndrome, making her clinically extremely vulnerable to COVID-19.
  • The claimant was dismissed after requesting to work from home due to shielding advice from the government.
  • The respondent claimed the dismissal was for poor performance, but the tribunal found this was a pretext.
  • The respondent did not follow its own probation policy before dismissing the claimant.
  • The tribunal found the real reason for dismissal was the claimant's inability to work from the office due to her disability.

Timeline

  1. Claimant starts employment

    Ms Paxon began work as an Employee Relations Advisor at Care UK's Colchester office.

  2. Claimant raises safety concerns

    Ms Paxon told her manager Alex Boardley that she felt unsafe in the office due to COVID-19 risks and requested to work from home.

  3. Claimant receives shielding letter

    Ms Paxon received a government letter advising her to shield as a clinically extremely vulnerable person.

  4. Probation meeting held

    Sharon Quinn held a probation meeting with Ms Paxon, raising performance concerns for the first time.

  5. Claimant dismissed

    Ms Paxon was dismissed with immediate effect, purportedly for poor performance.

  6. Claimant appeals dismissal

    Ms Paxon appealed, arguing the real reason was her need to shield and work from home.

  7. Appeal dismissed

    Nikki Evans upheld the dismissal, finding no link between the claimant's health and her dismissal.

The outcome

The tribunal upheld the claimant's complaints of automatically unfair dismissal, discrimination arising from disability, and failure to make reasonable adjustments.

Key reasons:

  • The employer's claim of poor performance was a pretext; the real reason was the claimant's request to work from home due to her disability.
  • The employer failed to follow its own probation policy and did not consider reasonable adjustments.
  • The employer conceded the claimant was disabled due to Ehlers Danlos Syndrome, and the tribunal found she was also disabled due to Asplenia.

Compensation is to be determined at a remedy hearing.

Lessons & takeaways

  • If you are clinically extremely vulnerable, requesting to work from home on government advice is a protected step under health and safety law.
  • Employers should not treat a request to shield as a performance issue without proper investigation and consideration of reasonable adjustments.
  • Short service (under 2 years) does not prevent an automatic unfair dismissal claim based on health and safety grounds.
  • Disability discrimination claims can succeed even if the employer was unaware of the full extent of the disability, if they knew enough to trigger the duty.

When shielding becomes a reason to dismiss

This case shows what can happen when an employer fails to take seriously an employee's health concerns during a pandemic. The claimant, an Employee Relations Advisor with just six weeks' service, had Asplenia and Ehlers Danlos Syndrome, making her clinically extremely vulnerable to COVID-19. When she received a government shielding letter and asked to work from home, her employer dismissed her within days, citing poor performance.

The tribunal found that the performance concerns were a pretext. The real reason was the claimant's inability to work from the office due to her disability. The employer had not followed its own probation policy and had not considered any reasonable adjustments, such as working from home full-time.

What the employer could have done differently

The employer could have engaged with the claimant's request, explored temporary homeworking, and followed a fair process. Instead, it rushed to dismissal without considering the legal protections for disabled employees and those facing serious and imminent danger. The tribunal noted that the employer's appeal process also failed to address the real issues.

Why this matters for similar claims

This decision reinforces that employees with less than two years' service can still bring automatic unfair dismissal claims on health and safety grounds. It also highlights that disability discrimination claims can succeed even where the employer disputes the disability, provided the employee can show they were treated unfavourably because of something arising from their disability. For anyone in a similar position, documenting requests for adjustments and keeping records of communications is crucial.

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