Partial win Employment Tribunal · 24 April 2023

Late claim form costs employee unfair dismissal case despite discrimination claims proceeding

A senior customer service adviser with less than two years' service had his unfair dismissal claim thrown out for being presented 4.5 months late, but his discrimination claims will proceed to a full hearing.

2 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimant was employed as a senior customer service adviser from 20 September 2019 until 18 December 2020.
  • The claimant did not have two years' continuous service required for an ordinary unfair dismissal claim.
  • The claimant started early conciliation on 20 February 2021, within the time limit, but presented the claim form on 20 September 2021, about 4.5 months late.
  • The claimant alleged multiple incidents of discrimination, bullying, harassment, and a discriminatory redundancy selection.
  • The respondent denied the allegations and contended the dismissal was for redundancy or some other substantial reason.
  • The tribunal found that the claimant's reasons for delay (anxiety, shattered confidence, and Covid-19) were relevant but not sufficient to extend time for the ERA claims.

Timeline

  1. Employment started

    Claimant began working as a senior customer service adviser at the Maidstone branch.

  2. Grievance written

    Claimant wrote a grievance alleging unfair treatment on grounds of race, sex, and disability.

  3. Dismissal and grievance

    Claimant was dismissed; he raised a grievance the same day, which was also treated as an appeal.

  4. Grievance hearing

    The respondent heard the claimant's grievance and appeal against dismissal.

  5. Grievance outcome

    The outcome of the grievance was determined.

  6. Early conciliation started

    Claimant contacted ACAS to start early conciliation.

  7. Early conciliation ended

    Early conciliation certificate issued.

  8. Claim form presented

    Claimant presented his claim to the Employment Tribunal.

  9. Preliminary hearing

    Hearing to decide jurisdiction and time limits for the claims.

  10. Judgment sent

    Employment Judge Swaffer issued the reserved judgment.

The outcome

The tribunal dismissed the unfair dismissal claim because the claimant did not have the required two years' continuous service. The unauthorised deductions claim was also dismissed as it was presented late and it was reasonably practicable to have presented it in time.

However, the discrimination claims (direct disability, race, sex discrimination, harassment, and victimisation) were allowed to proceed. The tribunal found that the claims were presented late, but it was just and equitable to extend time because of the claimant's anxiety, shattered confidence, and the impact of Covid-19.

No compensation was awarded at this preliminary stage.

Lessons & takeaways

  • If you have less than two years' service, you cannot claim ordinary unfair dismissal, but you may still have protection against discrimination or automatically unfair reasons.
  • Time limits for employment tribunal claims are strict; you generally have three months minus one day from the act you are complaining about, plus early conciliation time.
  • If you miss the deadline, you must show it was not reasonably practicable to claim in time (for unfair dismissal) or that it is just and equitable to extend time (for discrimination claims).
  • Anxiety and loss of confidence may be relevant factors for extending time, but they are not automatically sufficient – you must explain how they prevented you from bringing the claim.
  • Presenting a claim 4.5 months late without a strong justification is likely to result in the claim being dismissed for being out of time.

What this case shows in practice

This case highlights the strict time limits that apply to employment tribunal claims and the additional hurdle for employees with less than two years' service. The claimant, a senior customer service adviser at Jewson, was dismissed after just 15 months. He believed he had been unfairly selected for redundancy and subjected to discrimination, bullying, and harassment. However, because he had not completed two years' service, he could not bring an ordinary unfair dismissal claim. His only route was to argue that the dismissal was for an automatically unfair reason or that discrimination had occurred.

The claimant also faced a significant timing problem. He started early conciliation within the time limit but then waited another 4.5 months before presenting his claim form. The tribunal found that this delay was not justified for the unfair dismissal and unauthorised deductions claims, as it was reasonably practicable to have presented them earlier. However, for the discrimination claims, the tribunal accepted that the claimant's anxiety, shattered confidence, and the Covid-19 pandemic made it just and equitable to extend time.

What the respondent could have done differently

The respondent, Saint-Gobain Building Distribution Ltd t/a Jewson, successfully defended the unfair dismissal and unauthorised deductions claims on jurisdictional grounds. However, the discrimination claims will now proceed to a full hearing, which could have been avoided if the respondent had addressed the claimant's grievance more promptly or provided clearer communication about the redundancy process. The tribunal noted that the claimant's grievance was heard over a month after his dismissal, and the outcome was not communicated until February 2021. A faster and more transparent process might have reduced the claimant's perception of discrimination and potentially avoided the litigation altogether.

Why the result matters for similar claims

For employees, this case is a reminder that time limits are not flexible for most claims. Even if you have a strong case on the merits, missing the deadline by several months can be fatal. The distinction between the 'reasonably practicable' test for unfair dismissal and the 'just and equitable' test for discrimination is crucial. The latter gives tribunals more discretion, but it is not a free pass – the claimant must provide a clear explanation for the delay.

For employers, the case shows that even if you win on a technicality like time limits, you may still face a full hearing on discrimination claims if the tribunal exercises its discretion to extend time. It is always better to handle grievances and dismissals carefully, with proper documentation and timely responses, to reduce the risk of discrimination claims succeeding.

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