CCTV didn't show the assault: dismissals for alleged attack ruled unfair
Two catering staff were dismissed for an alleged assault that CCTV footage did not capture. The tribunal found the investigation flawed and ruled the dismissals unfair — one was also wrongfully dismissed.
1 min read · Last updated 18 May 2026
Case details
- #assault-allegation
- #cctv-evidence
- #conflicting-accounts
- #investigation-flaw
- #gross-misconduct
- #wrongful-dismissal
Key facts
- Mr Khan and Mr Ali were employed by the Trust but managed by Carillion Plc.
- On 13 November 2016, Mr Da Cruz alleged he was assaulted by Mr Khan with Mr Ali blocking the door.
- The CCTV footage did not show the assault but showed the claimants near the scene.
- The investigating officer, Mr Caulfield, concluded there was a case to answer.
- Mrs Berry recommended dismissal for gross misconduct, and Mr Neal ratified the decision.
- The appeal panel upheld the dismissals.
Timeline
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Alleged verbal exchange
Mr Da Cruz claimed Mr Khan demanded free food and called him an 'arse licker of the white'; Mr Khan admitted calling him a 'chamcha'.
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Alleged assault
Mr Da Cruz reported being assaulted by Mr Khan in the Aramark office, with Mr Ali present. Mr Da Cruz showed injuries to his supervisor MM.
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Suspension of Mr Khan and Mr Ali
Mr Khan was suspended pending investigation; Mr Ali was suspended the following day.
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Investigation begins
Mr Caulfield was appointed to investigate. He interviewed Mr Da Cruz and other witnesses.
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Mr Ali's investigation meeting
Mr Ali gave his version of events, accompanied by Mr Kulikowski.
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Mr Khan's investigation meeting
Mr Khan gave his version, accompanied by union rep Mr Mafabi. He produced text messages and a covert recording.
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Mr Khan's disciplinary hearing
Mrs Berry chaired the hearing. Mr Khan faced allegation of assault or attempted assault.
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Mr Ali's disciplinary hearing
Mrs Berry chaired the hearing. Mr Ali faced allegation of serious neglect of duty.
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Interview with Mr Singh
Mr Caulfield interviewed Mr Singh at Mrs Berry's request. Notes were not finalized until 9 March.
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Recommendation to dismiss
Mrs Berry recommended dismissal for both claimants. Mr Neal ratified the decision on 8 March.
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Appeal hearing
Mr Wittich chaired the appeal panel. Both appeals were dismissed.
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Liability judgment
Employment Judge Gumbiti-Zimuto found Mr Khan unfairly dismissed but not wrongfully dismissed; Mr Ali unfairly and wrongfully dismissed.
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Remedy hearing
Consent orders: Mr Khan awarded £3,000 compensatory award; Mr Ali awarded £5,400 basic award, £5,400 notice pay, and £17,600 compensatory award.
The legal issue
The tribunal had to decide whether the dismissals of two employees for alleged gross misconduct (assault and facilitation) were fair under section 98 of the Employment Rights Act 1996, and whether the dismissals were wrongful (in breach of contract).
The outcome
The tribunal found that Mr Khan was unfairly dismissed but not wrongfully dismissed, and Mr Ali was both unfairly and wrongfully dismissed.
Key reasons:
- The investigation was inadequate: the investigating officer failed to properly consider CCTV footage and witness inconsistencies.
- The disciplinary decision-maker did not adequately weigh the lack of clear evidence and the employees' good disciplinary records.
- For Mr Ali, the employer had no reasonable grounds to conclude he facilitated an assault, and the dismissal was procedurally unfair.
Compensation (agreed at remedy hearing):
- Mr Khan: £3,000 compensatory award.
- Mr Ali: £5,400 basic award, £5,400 notice pay, and £17,600 compensatory award.
Lessons & takeaways
- Employers must conduct a thorough investigation before dismissing for gross misconduct, including reviewing all available evidence like CCTV.
- Decision-makers should carefully consider inconsistencies in witness accounts and give weight to an employee's clean disciplinary record.
- If an employee is not directly involved in the alleged misconduct, dismissing them for facilitation requires clear evidence of their role.
- A flawed investigation can render a dismissal unfair even if the employer genuinely believed the misconduct occurred.
What this case shows in practice
Two catering staff at the John Radcliffe Hospital were dismissed after a colleague alleged he was assaulted by one of them while the other blocked the door. The CCTV footage, however, did not show the assault itself — only the employees near the scene. The tribunal found that the employer, Oxford University Hospitals NHS Foundation Trust, had relied on a flawed investigation that failed to properly weigh the evidence.
The investigating officer did not adequately consider that the CCTV did not support the complainant's version of events, and the disciplinary decision-maker did not give sufficient attention to the employees' good disciplinary records or the inconsistencies in the accounts. For one employee, Mr Ali, the tribunal found there was no reasonable basis to conclude he had facilitated an assault, making his dismissal both unfair and wrongful.
What the losing side could have done differently
The Trust could have avoided these findings by ensuring a more balanced investigation. The investigating officer should have reviewed the CCTV footage more critically and sought to resolve contradictions between the complainant and the accused. The decision-maker should have considered whether dismissal was proportionate given the lack of clear evidence and the employees' length of service. A more thorough process might have led to a different outcome or at least a fairer one.
Why the result matters for similar claims
This case reinforces that employers cannot rely on a single complainant's account without properly testing it against other evidence. For employees facing misconduct allegations, it shows that a flawed investigation can be grounds for an unfair dismissal claim even if the employer acted in good faith. The distinction between unfair and wrongful dismissal also highlights that a procedural failure can lead to additional compensation for breach of contract.
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