Dismissed after an anonymous allegation: a flawed investigation that cost £24,000
A business development manager was unfairly dismissed after an anonymous allegation that he tried to poach colleagues. The tribunal found the investigation was inadequate and the real reason was his report on team morale.
1 min read · Last updated 18 May 2026
Case details
- #anonymous-informant
- #inadequate-investigation
- #acas-code-uplift
- #clawback-clause
- #wrongful-dismissal
Key facts
- The claimant was a senior business development manager employed from 9 September 2015.
- He was dismissed for gross misconduct after an anonymous allegation that he tried to entice colleagues to a rival company.
- The tribunal found the investigation was flawed: the accuser's identity was withheld, and the claimant could not properly defend himself.
- The tribunal concluded the real reason for dismissal was the claimant's report on team morale, not the alleged misconduct.
- The claimant was awarded £24,025.10 in total, including a 15% ACAS uplift for procedural failures.
Timeline
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Employment started
Claimant began employment as a business development manager with Survey Roofing Group.
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Leadership Incentive Scheme offered
Respondent offered the claimant a Leadership Incentive Scheme (LIS) with conditions including continued employment.
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Meeting about role and ex-gratia payment
Claimant met with directors to discuss his role and agreed to an ex-gratia payment of £30,000 subject to clawback if employment ceased within 12 months.
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First ex-gratia payment received
Claimant received £20,000 as the first tranche of the ex-gratia payment.
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TUPE transfer to respondent
Claimant transferred to Ground Control Ltd under TUPE regulations.
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Second ex-gratia payment received
Claimant received the remaining £10,000 ex-gratia payment.
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Alleged conversation with Ms Twydell
Ms Twydell alleged the claimant asked if she would be interested in joining a rival roofing company.
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Claimant suspended
Claimant was suspended pending investigation into the allegation.
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Dismissal for gross misconduct
Claimant was summarily dismissed for gross misconduct based on the allegation.
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Appeal dismissed
Appeal against dismissal was heard and rejected by Marcus Watson.
The legal issue
The tribunal had to decide whether the employer acted reasonably in dismissing the claimant for gross misconduct based on an anonymous allegation, and whether the employer could enforce a clawback clause on an ex-gratia payment after an unfair dismissal.
The outcome
The tribunal decided that the claimant was unfairly dismissed and wrongfully dismissed.
The key reasons were: the investigation was flawed because the accuser's identity was withheld, the claimant could not properly defend himself, and the real reason for dismissal was the claimant's report on team morale, not the alleged misconduct.
Compensation breakdown:
- Basic award: £2,362.50
- Compensatory award: £9,921.68
- ACAS uplift (15%): applied to compensatory award
- Total: £24,025.10
Lessons & takeaways
- If you are accused of misconduct based on an anonymous allegation, you have the right to know the details and challenge the evidence.
- Employers should conduct a thorough investigation and give the employee a fair opportunity to respond before dismissing for gross misconduct.
- A clawback clause on a payment may be unenforceable if the employer unfairly dismisses the employee.
- The ACAS Code of Practice on disciplinary procedures applies; failure to follow it can lead to an uplift in compensation of up to 25%.
The case in practice
This case shows what can happen when an employer acts on an anonymous allegation without proper investigation. The claimant, a senior business development manager with four years' service, was suspended and later dismissed for gross misconduct after an anonymous tip-off that he had tried to entice colleagues to join a rival company. The tribunal found that the investigation was fundamentally flawed: the accuser's identity was withheld, and the claimant was not given a proper chance to defend himself.
What the employer could have done differently
The employer could have conducted a more balanced investigation. They should have considered that the anonymous allegation might be motivated by malice or misunderstanding. They could have interviewed the accuser and disclosed the identity to the claimant, or at least provided sufficient details to allow a meaningful response. Instead, they relied on a single, uncorroborated allegation and ignored the claimant's explanation that he was merely discussing industry opportunities, not actively poaching.
Why this matters
This decision reinforces the importance of procedural fairness in disciplinary processes. Employers cannot rely on anonymous allegations without giving the employee a fair opportunity to respond. The tribunal also found that the real reason for dismissal was the claimant's report on team morale, which he had raised with senior management. This suggests that the employer may have been looking for a reason to dismiss him. The award of £24,025.10, including a 15% uplift for failure to follow the ACAS Code, sends a clear message that procedural failures will be penalised.
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