Respondent won Employment Tribunal · 29 November 2023

Healthcare assistant with 6 years' service dismissed for persistent short-term absences: dismissal upheld

A healthcare assistant who was dismissed for persistent short-term absences after her employer made reasonable adjustments has lost her unfair dismissal and disability discrimination claims. The tribunal found the NHS Trust acted fairly.

1 min read · Last updated 19 May 2026

Case details

Key facts

  • The claimant was employed as a healthcare assistant from 10 October 2016 until dismissal on 2 November 2022.
  • The respondent accepted the claimant was disabled due to a herniated disc.
  • The respondent dismissed the claimant for capability reasons due to persistent short-term absences.
  • The tribunal found that the respondent did not take into account disability-related absences when deciding to dismiss.
  • The respondent had made reasonable adjustments including ergonomic assessment, modified chair, reduced hours, amended duties, and change of work area.
  • The claimant declined an offer of redeployment.

Timeline

  1. Employment start

    Claimant began employment as a healthcare assistant (HCA Band 2) with the respondent.

  2. Dismissal

    Claimant was dismissed on grounds of capability due to persistent short-term absences.

  3. Early conciliation started

    Early conciliation with ACAS began.

  4. Early conciliation ended

    Early conciliation period ended.

  5. Claim presented

    Claimant presented claims for unfair dismissal, discrimination arising from disability, and failure to make reasonable adjustments.

  6. Respondent's defence

    Respondent filed defence denying all claims.

  7. Hearing day 1

    First day of the substantive hearing before Employment Judge Murdin, Ms M Gola, and Mr M Pitt.

  8. Hearing day 2

    Second day of the hearing.

  9. Hearing day 3 and judgment

    Final day of hearing; judgment given dismissing all claims.

The outcome

The tribunal dismissed all claims: unfair dismissal, discrimination arising from disability, and failure to make reasonable adjustments.

The key reasons were:

  • The respondent genuinely believed the claimant was incapable due to persistent short-term absences.
  • The respondent followed a fair procedure, including warnings, consultation, and offering redeployment.
  • The respondent had made reasonable adjustments (ergonomic assessment, modified chair, reduced hours, amended duties, change of work area).
  • The claimant declined an offer of redeployment.
  • The tribunal preferred the evidence of the respondent's witnesses, finding them credible and pragmatic.

No compensation was awarded as all claims were dismissed.

Lessons & takeaways

  • Employers can fairly dismiss for capability due to persistent short-term absences if they follow a fair procedure and genuinely believe the employee cannot perform their duties.
  • Making reasonable adjustments for a disabled employee does not automatically prevent a fair dismissal if attendance remains unsatisfactory.
  • Declining a reasonable offer of redeployment can weaken a claim of unfair dismissal or disability discrimination.
  • Tribunals will consider the employer's overall process, including warnings and consultation, when assessing reasonableness.
  • Representing yourself in a tribunal is possible but challenging; credible witness evidence from the employer can be decisive.

What this case shows in practice

This case demonstrates that an employer can fairly dismiss a long-serving employee for persistent short-term absences, even when the employee has a disability, provided the employer follows a proper process and makes reasonable adjustments. The healthcare assistant had six years' service and a herniated disc, which the Trust accepted as a disability. Despite adjustments such as a modified chair, reduced hours, and amended duties, her absences continued. The Trust dismissed her for capability after a series of warnings and a final hearing.

What the losing side could have done differently

The claimant argued that the Trust should have given her more time and that she had insufficient time to prepare for the final hearing. However, the tribunal found that the Trust had consulted her adequately, investigated her medical position, and offered redeployment—which she declined. The key lesson for employees is that engaging with the process and considering alternative roles can be crucial. For employers, the case reinforces the importance of documenting a clear absence management procedure and making reasonable adjustments, as the Trust did here.

Why the result matters for similar claims

This outcome shows that tribunals will uphold capability dismissals where the employer has a genuine belief in incapability, based on a fair investigation and procedure. The fact that the claimant was disabled did not automatically make the dismissal discriminatory, because the reason for dismissal was the level of absence, not the disability itself. The Trust's reasonable adjustments and offer of redeployment were key factors in defeating the discrimination claims. Employees in similar situations should be aware that persistent absence, even if linked to a disability, can lead to a fair dismissal if the employer has acted reasonably.

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