Dyslexic programme manager loses constructive dismissal claim over performance plan
A programme manager with dyslexia who resigned after an informal performance improvement plan and a partially upheld grievance has lost her constructive dismissal and disability discrimination claims.
1 min read · Last updated 19 May 2026
Case details
- #dyslexia
- #informal-performance-improvement-plan
- #grievance-outcome
- #blunt-management-style
- #constructive-dismissal
Key facts
- The claimant was employed as a Programme Manager from 3 June 2019 to 21 July 2022.
- The claimant is dyslexic, which the respondent accepted as a disability.
- The claimant's line manager, Laura Atkins, issued an informal performance improvement plan on 9 May 2022.
- The claimant raised a grievance on 2 June 2022, which was partially upheld.
- The claimant resigned on 21 July 2022 after receiving the grievance outcome.
- The tribunal found no discrimination or breach of contract by the respondent.
Timeline
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Employment started
Claimant began employment as a Project Manager.
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Promotion to Programme Manager
Claimant was promoted to Programme Manager.
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Role expansion and closer supervision
Claimant's role expanded and she moved to work closer to Miss Atkins.
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Informed of complaint
Miss Atkins informed claimant of an informal complaint from Matthew Wood.
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Spelling correction incident
During a Teams presentation, Miss Atkins spelled out a word for the claimant.
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Meeting about performance concerns
Miss Atkins raised concerns about missed deadlines; claimant was taken aback.
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Informal performance improvement plan issued
Miss Atkins issued an IPIP to the claimant.
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Claimant went off sick
Claimant called in sick on the day of the IPIP review.
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Grievance raised
Claimant raised a grievance against Miss Atkins.
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Grievance hearing
Grievance hearing took place with Mr Niven.
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Resignation
Claimant resigned with immediate effect.
The legal issue
The tribunal had to decide whether the employer's informal performance improvement plan and handling of the employee's grievance amounted to a fundamental breach of contract, and whether the employee's dyslexia was a factor in any discriminatory treatment.
The outcome
The tribunal dismissed all claims, including constructive unfair dismissal, direct and indirect disability discrimination, discrimination arising from disability, failure to make reasonable adjustments, and harassment.
The key reasons were:
- The informal performance improvement plan was a legitimate management tool, not a punitive measure.
- The manager's actions, including spelling out words during a presentation, were not related to the employee's dyslexia but were part of normal management.
- The grievance was properly investigated and partially upheld, and the outcome did not breach trust and confidence.
- The employee resigned prematurely without giving the employer a chance to address her concerns.
No compensation was awarded as all claims failed.
Lessons & takeaways
- An informal performance improvement plan is generally not a breach of contract if it is used to support improvement rather than as a disciplinary step.
- Resigning before exhausting internal procedures like grievance appeals may weaken a constructive dismissal claim.
- Employers can avoid discrimination claims by ensuring management actions are clearly based on performance, not disability, and by providing reasonable adjustments when requested.
When a performance plan is not a breach of trust
This case shows that not every management action that an employee finds difficult will amount to a constructive dismissal. The programme manager, who had dyslexia, was placed on an informal performance improvement plan after her manager raised concerns about missed deadlines and communication issues. The tribunal accepted that the plan was a genuine attempt to support improvement, not a disguised disciplinary process. The manager's blunt style and occasional insensitivity did not cross the line into a fundamental breach of contract.
The limits of disability protection
The employee argued that her dyslexia was the reason for the performance concerns and that the manager's actions, such as spelling out words during a Teams presentation, were discriminatory. However, the tribunal found no evidence that the manager knew the spelling was related to dyslexia or that she intended to treat the employee unfavourably. The performance issues were based on objective facts, and the employer had offered adjustments during the hearing, such as reading documents aloud, which the employee sometimes declined.
What the employer did right
JC Bamford Excavators Limited conducted a proper grievance process, appointing a different manager to hear it. The grievance was partially upheld, and the employer offered to move the employee to a different team. The employee resigned before that could happen. The tribunal noted that the employer's response was reasonable and that the employee's decision to resign was premature. This case reinforces that employers who follow fair procedures and offer support are likely to defend constructive dismissal claims successfully.
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