Partial win Employment Tribunal · 11 December 2023

Business Development Manager dismissed after raising grievance: redundancy or retaliation?

A tribunal found that a Business Development Manager was unfairly dismissed because the real reason was his grievance, not redundancy. The case highlights the risks of dismissing a worker who has raised concerns.

1 min read · Last updated 19 May 2026

Case details

Key facts

  • The claimant was employed as a Business Development Manager from 9 November 2017 until 16 March 2020.
  • The first respondent, Pragmatic Web Ltd, was dissolved on 2 November 2023 and the second respondent, Angry Creative (UK) Ltd, stood in its shoes.
  • The claimant raised an informal grievance on 13 January 2020 concerning his role and pay, and also raised concerns about the redundancy of a colleague.
  • The first respondent was in financial difficulty and undertook a restructuring, making the claimant redundant on 16 March 2020.
  • The tribunal found that the claimant did not make a protected disclosure, so the claims for automatic unfair dismissal and detriment failed.
  • By a majority decision, the tribunal found the claimant was unfairly dismissed because the principal reason was his grievance, not redundancy.

Timeline

  1. Employment commenced

    Claimant started work as Business Development Manager for Pragmatic Web Ltd.

  2. First at-risk notice

    Claimant notified his role was at risk of redundancy, but was retained after consultation.

  3. Laura Nelson made redundant

    Marketing Manager Laura Nelson was made redundant, which later concerned the claimant.

  4. Claimant raised informal grievance

    Claimant emailed Tom Chute and Andrea Crooke raising concerns about his role, pay, and Laura Nelson's redundancy.

  5. Grievance meeting and commission withheld

    Meeting to discuss grievance; claimant was told his commission would be withheld due to financial difficulties.

  6. Redundancy proposals circulated

    First Respondent announced proposed redundancies of 5.05 FTE, including claimant's unique role.

  7. Claimant formalised grievance

    Claimant confirmed he wanted his grievance treated as formal.

  8. Grievance outcome

    Tom Chute issued outcome letter not upholding the grievance.

  9. Grievance appeal dismissed

    Amy Slade dismissed the claimant's appeal against the grievance outcome.

  10. Dismissal by redundancy

    Claimant's employment terminated with immediate effect, paid notice and redundancy.

The outcome

The tribunal dismissed the claims for automatic unfair dismissal and detriment for protected disclosures, finding that the claimant had not made a protected disclosure. However, by a majority, it upheld the claim for ordinary unfair dismissal. The tribunal concluded that the principal reason for dismissal was the claimant's grievance, not redundancy, and that the employer had not shown a fair reason or process. Remedy will be determined at a separate hearing.

Lessons & takeaways

  • Raising a grievance does not automatically protect you from dismissal, but dismissing someone because of a grievance can be unfair.
  • Employers should ensure that redundancy decisions are genuinely about the role and not influenced by an employee's complaints.
  • If you are dismissed after raising concerns, you may have a claim for unfair dismissal even if those concerns do not amount to protected disclosures.
  • The length of service (here, over 2 years) is important: employees with more than 2 years' service have the right to claim ordinary unfair dismissal.

When a redundancy is not about redundancy

This case shows how a redundancy process can be undermined if the employer's real motive is to remove an employee who has raised a grievance. The claimant, a Business Development Manager with over two years' service, was made redundant shortly after he raised concerns about his role, pay, and a colleague's redundancy. The tribunal found that while the company was in financial difficulty and restructuring was needed, the principal reason for selecting the claimant was his grievance, not the redundancy criteria.

What went wrong for the employer

The employer could have avoided a finding of unfair dismissal by separating the grievance process from the redundancy selection. Instead, the timing and evidence suggested that the grievance influenced the decision. The tribunal noted that the claimant's role was unique and was the only one selected for redundancy, despite the company having other roles that could have been at risk. The employer also failed to show that it applied objective selection criteria.

Why this matters

This case is a reminder that employees who raise grievances are protected from being dismissed for that reason. Even if the grievance does not amount to a protected disclosure, dismissing someone because they complained can be unfair. For employees, it shows the importance of documenting concerns and seeking legal advice if they are dismissed soon after raising issues. For employers, it highlights the need to ensure that redundancy decisions are transparent and not tainted by other factors.

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