Apprentice dismissed after complaining about rest breaks: tribunal upholds dismissal
A 17-year-old apprentice beauty therapist who complained about not receiving rest breaks was dismissed during her trial period. The tribunal found the real reason was a stock incident, not her complaints, so the dismissal was fair.
2 min read · Last updated 19 May 2026
Case details
- #apprentice
- #rest-breaks
- #working-time-regulations
- #trial-period
- #stock-incident
- #public-interest
Key facts
- The claimant was a 17-year-old apprentice beauty therapist employed from 1 July 2021.
- She complained about not receiving rest breaks on 3 and 14 September 2021.
- The respondent had concerns about the claimant's performance and trust after a stock incident on 1 September 2021.
- The claimant was dismissed on 15 September 2021 during her trial period.
- The tribunal found the principal reason for dismissal was the stock incident, not the break complaints.
- The claimant did not have two years' service, so only automatic unfair dismissal claims were considered.
Timeline
-
Employment started
Claimant began employment as an apprentice beauty therapist.
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Warning about advertising
Respondent messaged both apprentices about insufficient social media posting.
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Stock incident
Claimant took lashes home without permission; respondent's trust was damaged.
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First break complaint
Claimant messaged respondent about not getting lunch breaks.
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Second break complaint
Claimant's mother messaged respondent about breaks; respondent became frustrated.
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Dismissal meeting
Respondent dismissed claimant with one week's notice, citing various performance issues.
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Last day worked
Claimant attended work but was told to remain at home for the notice period.
The legal issue
The tribunal had to decide whether the claimant was automatically unfairly dismissed because she made a protected disclosure (whistleblowing) or because she asserted a statutory right to rest breaks under the Working Time Regulations.
The outcome
The tribunal dismissed both claims.
The key reason was that the real reason for dismissal was the stock incident (taking lashes home without permission), not the complaints about rest breaks. The tribunal accepted the respondent's evidence that trust had been damaged by the stock incident, and that the break complaints were not the cause of dismissal.
No compensation was awarded as the claims failed.
Lessons & takeaways
- Employees with less than two years' service can only claim automatic unfair dismissal for specific reasons like whistleblowing or asserting statutory rights.
- A tribunal will look at the real reason for dismissal, not just what the employee says it was.
- Employers should document performance and conduct issues separately from any complaints the employee makes, to show the reason for dismissal is not linked to protected acts.
A short service case with a clear reason
This case shows how tribunals approach claims from employees with very short service. The claimant, a 17-year-old apprentice, had worked for less than three months when she was dismissed during her trial period. Because she did not have two years' service, she could only bring claims for automatic unfair dismissal — that is, dismissal for a reason that is automatically unfair regardless of length of service.
She argued she was dismissed because she complained about not getting rest breaks, which would be an assertion of a statutory right under the Working Time Regulations. Alternatively, she said her complaints amounted to a protected disclosure (whistleblowing). The tribunal had to decide what the real reason for dismissal was.
What the employer could have done differently
The employer, Miss Gemma Boardman trading as House of GB, had legitimate concerns about the claimant's performance and trustworthiness after a stock incident where the claimant took lashes home without permission. However, the timing of the dismissal — just days after the second break complaint — made the claimant suspect the break complaints were the real reason.
The tribunal accepted the employer's evidence that the stock incident was the principal reason, and that the break complaints were not a factor. This was a case where the employer had a clear, documented reason for dismissal that was separate from the protected act. Employers facing similar situations should ensure they can point to specific incidents that caused the dismissal, and avoid any suggestion that the employee's complaints played a part.
Why this result matters
This case is a reminder that tribunals will scrutinise the real reason for dismissal, even in short-service cases. The claimant's lack of service meant she could not bring an ordinary unfair dismissal claim, which would have required the employer to show a fair reason and follow a fair process. Here, the employer did not need to follow a full process because of the trial period, but the tribunal still examined the reason carefully.
For employees, this case highlights the importance of having clear evidence that the dismissal was linked to a protected act. For employers, it shows that having a genuine, separate reason for dismissal can defeat claims even when the employee has made complaints shortly before being dismissed.
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