Respondent won Employment Tribunal · 21 February 2023

Cabin crew's whistleblowing claim dismissed: no evidence of detriment linked to protected disclosure

A fixed-term cabin crew member who raised health and safety concerns during the pandemic lost her whistleblowing detriment claim after the tribunal found no evidence that Easyjet's actions were motivated by her protected disclosure.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimant was employed as cabin crew on a fixed-term contract from 3 March 2020 to 31 October 2020.
  • The claimant raised a grievance on 20 October 2020 about health and safety and security operations, which the respondent accepted as a protected disclosure.
  • The grievance hearing was held on 3 November 2020 by video link, and the outcome was given on 10 November 2020.
  • The claimant appealed on 18 November 2020, and the appeal outcome was given on 11 December 2020.
  • The tribunal found no evidence that the claimant was talked over during the grievance hearing or that the investigation was inadequate.
  • The tribunal concluded that any alleged detriments were not motivated by the protected disclosures.

Timeline

  1. Employment started

    The claimant began employment with Easyjet as cabin crew on a fixed-term contract.

  2. Grievance raised

    The claimant submitted a grievance about health and safety and security operations, which was later accepted as a protected disclosure.

  3. Grievance acknowledged

    The respondent acknowledged receipt of the grievance.

  4. Employment ended

    The claimant's fixed-term contract expired and her employment terminated.

  5. Grievance hearing

    A grievance hearing was held by video link, conducted by Ms Moriarty with HR representative Ms Piper present.

  6. Grievance outcome

    The respondent provided the outcome of the grievance, rejecting the claimant's concerns.

  7. Appeal lodged

    The claimant appealed the grievance outcome.

  8. Appeal outcome

    The appeal was heard by Ms Puncher and the outcome was given, upholding the original decision.

  9. Claim presented

    The claimant presented a claim to the employment tribunal alleging whistleblowing detriment.

  10. Final hearing day 1

    The tribunal heard evidence from the claimant and respondent witnesses.

  11. Final hearing day 2 and judgment

    The tribunal concluded the hearing and dismissed the claim.

The outcome

The tribunal dismissed the claim for whistleblowing detriment.

The key reason was that the claimant failed to show any causal link between her protected disclosure and the alleged detriments. The tribunal found that:

  • She was not talked over during the grievance hearing.
  • The investigation was adequate, including speaking to relevant teams.
  • The delay was minimal and explained by the HR representative being on holiday.
  • The concerns were not dismissed but investigated and responded to.

No compensation was awarded as the claim was dismissed in full.

Lessons & takeaways

  • To succeed in a whistleblowing detriment claim, you must show that the alleged detriment was caused by the protected disclosure, not just that it happened after.
  • A grievance that is properly investigated and responded to within a reasonable timeframe is unlikely to be considered a detriment.
  • Having a trade union representative present can help ensure you are heard, but their silence during a hearing does not prove you were talked over.
  • Fixed-term employees have the same whistleblowing protections as permanent staff, but the expiry of a fixed-term contract is not automatically a detriment.

This case shows the difficulty of proving that an employer's actions were motivated by a whistleblowing complaint, even when the disclosure itself is accepted as protected. The claimant, a cabin crew member on a fixed-term contract, raised concerns about health and safety and security operations during the COVID-19 pandemic. Her contract ended shortly after, and she alleged that Easyjet's handling of her grievance amounted to a detriment.

What the tribunal found

The tribunal heard evidence from both sides and concluded that the grievance process was carried out properly. The hearing was not rushed, the claimant was able to answer questions, and her trade union representative did not intervene—which the tribunal took as a sign that she was not being talked over. The investigation involved speaking to the relevant teams, and the outcome was provided within the indicative timescales set out in the company's policy. The delay of a few days was explained by the HR representative's annual leave.

What could have been done differently

From the employer's perspective, Easyjet's response was largely in line with good practice: they acknowledged the grievance promptly, held a hearing, investigated, and provided a written outcome with an appeal. The claimant, representing herself, struggled to point to specific evidence linking the alleged detriments to her disclosure. The tribunal noted that her complaint about being talked over was not supported by her own representative's conduct or any contemporaneous message.

Why this matters

This case reinforces that whistleblowing protection is not automatic whenever a disclosure is made. Employees must show that the employer's adverse action was motivated by the disclosure. For fixed-term workers, the expiry of a contract is not itself a detriment—it is the reason behind it that matters. Employers who follow a fair process and can show that decisions were made for legitimate reasons will be well placed to defend such claims.

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