Claimant won £16,893 awarded Employment Tribunal · 10 November 2022

Charity cut pay by 50% without consent: unlawful deduction claim succeeds

A community accountant with 21 years' service had her pay and hours halved without her agreement. The tribunal ordered the charity to repay £16,893 in unlawfully deducted wages.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • Ms Richards was employed as a community accountant since 2001 on a salary of £32,535 per year.
  • In November 2021, the respondent reduced her hours and pay by 50% without her consent.
  • Ms Richards objected in writing on multiple occasions but the reduction continued.
  • The respondent's financial difficulties and the CEO's illness led to the reduction.
  • The tribunal found that neither contract clause authorised the unilateral reduction in hours and pay.

Timeline

  1. Employment commenced

    Ms Richards started working as a community accountant for the respondent.

  2. Financial difficulties became apparent

    The charity faced significant loss of income and staff illness, including the CEO with long Covid.

  3. Pay and hours reduced by 50%

    The respondent unilaterally cut Ms Richards' hours and pay by half, effective from this date.

  4. Letter confirming reduction

    Mr Fitch wrote to Ms Richards informing her of the reduction due to solvency problems.

  5. Ms Richards objected in writing

    Ms Richards wrote to Mr Fitch and trustees stating she did not agree to the change and would work under protest.

  6. Redundancy letter sent

    Mr Fitch sent a redundancy letter stating last working day would be 28 February 2022, but the charity avoided insolvency.

  7. Ms Richards sought clarification

    She asked for information to claim redundancy pay, but was told she remained an employee on short time working.

  8. Further objection

    Ms Richards again confirmed she did not consent to the reduction.

  9. Solicitor's letter

    Her solicitors wrote reiterating objection and seeking clarification; no reply was received.

  10. Claim filed

    Ms Richards commenced proceedings for unlawful deduction of wages.

The outcome

The tribunal ruled in favour of the claimant, finding that the deduction was unlawful.

  • The contract's 'Changes to Working Hours' clause required the employee's consent for permanent changes, and the short-time working clause only applied to temporary reductions due to emergency or unforeseen circumstances.
  • The reduction was not temporary and the employer did not obtain the claimant's consent.
  • The respondent was ordered to pay £16,893.17 in gross unpaid wages.

Lessons & takeaways

  • Employers cannot unilaterally cut an employee's pay or hours unless the contract clearly allows it and the employee consents.
  • Short-time working clauses are typically for temporary emergencies and do not justify permanent or indefinite reductions.
  • Even in financial difficulties, employers must follow contractual terms and seek agreement before changing core terms like pay.
  • Employees who work under protest while objecting in writing can preserve their right to claim unlawful deductions.

When financial trouble meets contract rights

This case shows the limits of an employer's power to cut pay when times are hard. The claimant, a community accountant with 21 years' service, had her salary and hours halved overnight without her agreement. The charity, Community Accountancy Self Help, was in serious financial difficulty and its CEO was ill with long Covid. But the tribunal made clear that sympathy for the employer's situation does not override the employment contract.

What the contract actually said

The charity relied on two contract clauses: one about changes to working hours, and another about short-time working. The first required the employee to 'not unreasonably withhold consent' to permanent changes. The second allowed temporary short-time working in emergencies. The tribunal found that neither clause gave the employer the right to impose a 50% pay cut indefinitely without the employee's agreement. The claimant had objected in writing from the start and worked under protest.

What could have been done differently

The charity could have followed a proper consultation process and sought the claimant's consent. If she refused, they might have considered redundancy on fair terms. Instead, they acted unilaterally and left themselves open to a claim. The CEO's illness was a factor in poor communication, but it did not excuse the breach of contract.

Why this matters

For employees, this case is a reminder that even in a small charity with financial woes, contractual rights still apply. Working under protest and putting objections in writing can protect your position. For employers, it shows that well-meaning attempts to save money by cutting pay without agreement can backfire, leading to a tribunal award and reputational damage.

Similar cases

Partial win · Dec 2023

Business Development Manager dismissed after raising grievance: redundancy or retaliation?

A tribunal found that a Business Development Manager was unfairly dismissed because the real reason was his grievance, not redundancy. The case highlights the risks of dismissing a worker who has raised concerns.

redundancygrievancefinancial-difficulties
Respondent won · Nov 2023

Panel beater dismissed in redundancy: small employer's 'pool of one' upheld

A Watford tribunal has ruled that a panel beater with three years' service was fairly dismissed when his employer, a four-person car repair shop, made him redundant as the only employee at risk. The decision highlights how small employers can follow a lighter process.

redundancysmall-employerpanel-beater
Respondent won · Jun 2023

Post Office clerk loses claim over COVID-19 hours cut: contract clauses allowed short-time working

A Post Office counter clerk who refused a split-shift offer after his hours were cut due to COVID-19 has lost his claim for unauthorised deductions. The tribunal held that the employer's contractual mobility and short-time working clauses authorised the reduction.

short-time-workingcontractual-flexibilityrefusal-to-relocate
Respondent won · Jun 2023

Administrator made redundant by small charity: dismissal fair despite consultation shortcomings

An employment tribunal has ruled that a small charity's decision to make a long-serving administrator redundant was fair, even though the consultation process was flawed. No compensation was awarded.

redundancysmall-charityvolunteer-trustees