Partial win £4,859 awarded Employment Tribunal · 21 November 2022

Coach driver resigned after pay date delay: TUPE change was a material detriment

A coach driver who resigned after her pay date was delayed by two weeks following a TUPE transfer has won her unfair dismissal claim. The tribunal awarded £4,859.25, finding the change was a substantial detriment even though it was not a constructive dismissal.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimant was a coach driver whose employment transferred from Norse to Vertas Group Ltd on 1 September 2021 under TUPE.
  • Vertas changed the pay date from the last working day of the month to the 14th of the following month, causing a two-week delay in the first payment.
  • The claimant objected to the change, arguing it was a breach of contract and unlawful harmonisation.
  • Vertas offered an interest-free loan to mitigate the delay, but the claimant refused and resigned on 3 September 2021.
  • The tribunal found no constructive unfair dismissal but held that the change was a substantial change in working conditions to the claimant's material detriment under TUPE regulation 4(9).
  • The claimant was awarded £4,859.25, comprising a basic award of £2,919.51 and a compensatory award of £1,939.74.

Timeline

  1. Employment started with Norse

    Claimant began work as a coach driver for Norse, the previous employer.

  2. Vertas notified Norse of proposed measures

    Vertas wrote to Norse detailing envisaged measures, including a change of pay date to the 14th of the month.

  3. Claimant emailed objection to pay date change

    Claimant emailed Norse and her union representative rejecting the change, stating she did not want to wait six weeks for four weeks' pay.

  4. Welcome meeting with Vertas

    Claimant attended a small group welcome meeting with Mr Kenworthy, where the pay date change was presented.

  5. Claimant refused to complete new starter forms

    Claimant emailed Ms Robinette stating she was unhappy with the consultation and would not fill in forms until her concerns were addressed.

  6. Email exchange on pay date change

    Ms Robinette explained the change was for technical reasons and offered a loan; claimant argued it was unlawful harmonisation.

  7. Claimant emailed union representative

    Claimant told Mr Dorsett that the change would make it impossible to afford to continue working, amounting to constructive dismissal.

  8. TUPE transfer date

    Claimant's employment transferred from Norse to Vertas. She emailed still unhappy and asked about pay schedule.

  9. Claimant resigned

    Claimant resigned with immediate effect, citing the way she had been treated.

  10. Started new job with Navigator

    Claimant began working for Navigator as a coach driver, earning £11 per hour for 20 hours per week.

The outcome

The tribunal found that the change in pay date from the last working day of the month to the 14th of the following month was a substantial change in working conditions to the claimant's material detriment. This was because it would have left her without pay for an extra two weeks, causing financial hardship. Although the employer offered an interest-free loan to bridge the gap, the claimant reasonably refused it. The tribunal rejected the claim for constructive dismissal, as the change was not a repudiatory breach of contract, but upheld the claim under TUPE regulation 4(9).

Compensation:

  • Basic award: £2,919.51
  • Compensatory award: £1,939.74
  • Total: £4,859.25

Lessons & takeaways

  • A change to pay dates that delays payment can be a 'substantial change in working conditions' under TUPE, even if it is not a breach of contract.
  • Employers should consult with transferring employees about proposed changes and consider alternatives, such as loans, but must ensure the change does not cause material detriment.
  • Employees who resign due to a TUPE-related change may still have a claim for automatic unfair dismissal under regulation 4(9) even if they cannot prove constructive dismissal.
  • Refusing a reasonable loan offer may not defeat a claim if the change itself is detrimental and the employee's objection is reasonable.

When a pay date change becomes a 'material detriment'

This case highlights a lesser-known protection for employees whose jobs transfer under TUPE. The coach driver, with seven years' service, was told that her pay date would shift from the last working day of the month to the 14th of the following month. This meant she would go up to six weeks without pay after the transfer. She objected, refused an interest-free loan offered by the new employer, and resigned within days of the transfer.

The tribunal accepted that the change was not a breach of contract — the employer had the right to set pay dates — but it was still a 'substantial change in working conditions to the employee's material detriment'. Under TUPE regulation 4(9), if an employee resigns because of such a change, the resignation is treated as a dismissal and is automatically unfair.

What the employer could have done differently

Vertas Group Limited had consulted with unions before the transfer and offered a loan to ease the delay. However, the tribunal noted that the change was imposed without individual consultation with the claimant. A more tailored approach — perhaps staggering the change or offering a longer transition — might have avoided the detriment. The loan offer was a good-faith step, but it did not remove the fact that the change itself was detrimental to the claimant.

Why this matters for similar claims

This case is a reminder that TUPE protections go beyond contractual rights. Even lawful changes can be 'substantial' if they have a significant practical impact on the employee. For employees facing similar changes, the key is to show that the change was detrimental and that they resigned because of it. For employers, the lesson is to think carefully about how changes to pay cycles or other working conditions affect transferring staff, and to engage in genuine consultation before implementation.

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