Respondent won Employment Tribunal · 17 February 2023

HGV driver fairly dismissed after refusing to return to work: conduct dismissal upheld

HGV driver fairly dismissed after refusing to return to work; race discrimination claims rejected

1 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimant was a Polish HGV driver employed by the respondent from 3 April 2018 until dismissal on 21 May 2021.
  • The claimant was dismissed for gross misconduct after failing to return to work and failing to follow management instructions.
  • The respondent conceded an unauthorised deduction of wages claim for £38.54, which was settled.
  • The claimant alleged direct race discrimination on multiple grounds, but the tribunal found no less favourable treatment due to nationality.
  • The claimant's race discrimination claims regarding events on 1 May 2020 and 11 February 2020 were out of time.

Timeline

  1. Claimant re-employed

    The claimant began his second period of employment with the respondent as a Class I HGV driver.

  2. Double-booking incident

    The respondent double-booked a casual British driver for the claimant's run. The claimant was given a paid holiday and £20 compensation.

  3. JCB run

    The claimant was assigned a run to JCB; he was delayed and parked up 25 minutes from depot, but was collected. No driving hours infringement.

  4. Driving time concern

    The claimant was concerned about exceeding driving time by one minute; the respondent reassured him. No penalty occurred.

  5. Timekeeping criticism

    A transport manager criticised the claimant's timekeeping and was instructed to monitor him. The claimant grieved and the complaint was upheld.

  6. Claimant absent sick

    The claimant was absent due to ill-health from 18 to 22 April 2021.

  7. Claimant indicates no return

    The claimant emailed the respondent stating he would not return to work.

  8. Disciplinary hearing scheduled

    The claimant failed to attend the first disciplinary hearing regarding unauthorised absence.

  9. Disciplinary hearing in absence

    The claimant did not attend the rescheduled disciplinary hearing; he was found guilty of gross misconduct and summarily dismissed.

  10. Dismissal confirmed

    The respondent sent the claimant a dismissal letter, advising of the right to appeal.

The outcome

The tribunal held that the dismissal was fair. The respondent had a genuine belief in the claimant's misconduct, carried out a reasonable investigation (including offering a disciplinary hearing which the claimant did not attend), and dismissal was within the range of reasonable responses.

All race discrimination claims failed. The tribunal found no less favourable treatment compared to British drivers. Some claims were also out of time.

Compensation: None awarded. The respondent conceded an unauthorised deduction of wages claim for £38.54, which was settled between the parties.

Lessons & takeaways

  • Telling your employer you will not return to work can be treated as gross misconduct, especially if you ignore management instructions to attend a disciplinary hearing.
  • To succeed in a race discrimination claim, you need to show that you were treated less favourably than a comparator in similar circumstances — a general feeling of unfairness is not enough.
  • Employment tribunal claims have strict time limits — most must be brought within three months of the act complained of. Late claims are unlikely to succeed.
  • Representing yourself is possible, but having legal representation can help present evidence effectively, especially in complex discrimination cases.

When refusing to return to work becomes gross misconduct

This case shows that an employee who simply refuses to return to work — without a valid reason — can be fairly dismissed. The claimant, an HGV driver with three years' service, emailed his employer saying he would not come back. He then failed to attend two disciplinary hearings. The employer dismissed him for gross misconduct.

The tribunal found the employer acted reasonably. It had a genuine belief in the misconduct, carried out a proper investigation, and gave the claimant every opportunity to attend a hearing. The dismissal was within the range of responses a reasonable employer might take.

What the employer did right

The employer offered the claimant a disciplinary hearing, rescheduled it when he didn't attend, and then proceeded in his absence only after he failed to respond. They also sent a dismissal letter with appeal rights. This process helped the tribunal conclude that the dismissal was fair.

Why the discrimination claims failed

The claimant alleged he was treated less favourably than British drivers in several ways, including vehicle allocation, holiday requests, and criticism. But the tribunal found no evidence that his Polish nationality was the reason. In some cases, the alleged incidents were too old to be considered. The tribunal also noted that the claimant's comparators were not in materially the same circumstances.

Key takeaway for employees

If you are unhappy at work, it is risky to simply stop attending or refuse to return. You should follow your employer's grievance procedure and, if necessary, seek legal advice. A conduct dismissal can be fair if the employer follows a reasonable process, even if you disagree with their decision.

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