Claimant won £500 awarded Employment Tribunal · 5 June 2023

Garden centre staff dismissed without warning: redundancy consultation failure

Four employees of Adrian Hall Ltd were unfairly dismissed when the garden centre closed without any consultation. The tribunal awarded £500 each for loss of continuity.

2 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimants were dismissed without prior warning when the garden centre closed immediately.
  • The reason for dismissal was redundancy due to the company's liquidation.
  • No consultation or discussion took place with any claimant before dismissal.
  • The company was in severe financial difficulty with a deficiency over £1.7 million.
  • The claimants received statutory redundancy payments from the Insolvency Service.
  • The tribunal awarded £500 each for loss of continuity of service.

Timeline

  1. Dismissal

    The claimants were told at a meeting that liquidators had been appointed and they were immediately dismissed.

  2. Statement of Affairs

    The respondent's Statement of Affairs showed a total deficiency in excess of £1.7 million.

  3. Preliminary hearing

    Employment Judge Curtis directed the claimants to submit statements of loss and set the hearing for 11 May 2023.

  4. Re-service on liquidator

    Proceedings were re-served on the respondent's liquidator.

  5. Substantive hearing

    The tribunal heard the case by video. The respondent did not attend. The tribunal found the dismissals unfair and awarded £500 each for loss of continuity.

  6. Judgment sent

    The written judgment was issued.

The outcome

The tribunal decided that the dismissals were unfair because the employer failed to carry out any consultation or discussion with the employees before making them redundant.

However, due to the company's severe financial difficulties (a deficiency of over £1.7 million), the tribunal found that consultation would not have prolonged anyone's employment. Therefore, no compensation was awarded for future loss of earnings.

Compensation breakdown:

  • Loss of continuity of service: £500 each

Lessons & takeaways

  • Even in financial distress, employers must consult employees before making them redundant – failing to do so will likely make the dismissal unfair.
  • If a company is in liquidation, employees may still bring unfair dismissal claims, but compensation may be limited if consultation would not have changed the outcome.
  • Employees dismissed without notice should keep records of their losses and any payments received from the Insolvency Service, as these affect compensation.
  • Loss of continuity of service is a recognised head of loss worth around £500, even if no other compensation is awarded.

A sudden closure with no warning

Four employees of Adrian Hall Ltd, a garden centre, were told on 16 August 2022 that the business was closing immediately and they were dismissed on the spot. There had been no prior discussion about redundancy, despite rumours of a possible TUPE transfer months earlier. The employees described the dismissal as 'a bolt out of the blue' and 'a real kick in the teeth'.

The company was in severe financial difficulty, with a deficiency of over £1.7 million, and had entered creditors' voluntary liquidation. The employees received statutory redundancy payments from the Insolvency Service, but brought unfair dismissal claims for the lack of consultation.

What the employer could have done differently

The tribunal found that the dismissals were unfair because the employer took no steps whatsoever to consult with staff about the risk to their jobs. Even in a crisis, a short period of consultation – perhaps to discuss alternatives or simply to give employees time to prepare – would have been reasonable. The employer's failure to do so made the dismissal procedurally unfair.

However, the tribunal also considered whether consultation would have made any difference. Given the company's dire financial position, it concluded that no amount of consultation would have delayed the closure or prolonged anyone's employment. As a result, no compensation was awarded for future loss of earnings.

Why the result matters

This case shows that even when a business is failing, the duty to consult with employees before making them redundant remains. Employers cannot simply announce a closure without any discussion and expect the dismissal to be fair. However, it also highlights the limits of compensation: if the employer can show that consultation would have been futile, the award may be limited to a nominal sum for loss of continuity of service – here, £500 each.

For employees, the key takeaway is that an unfair dismissal finding is valuable even if the financial award is small, because it confirms the employer's procedural failure. It also serves as a reminder that compensation is not automatic – it depends on what would have happened had the employer acted fairly.

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