Partial win Employment Tribunal · 15 November 2023

Dismissed by text message during lockdown: a TUPE redundancy that went wrong

A graphic designer with 15 years' service was dismissed by text message during the first lockdown. The tribunal found the dismissal unfair but rejected age discrimination claims.

1 min read · Last updated 19 May 2026

Case details

Key facts

  • The claimant was employed as a Graphic Designer from 5 September 2005 until 30 October 2020.
  • The first respondent's business primarily involved Barney & Echo books for the Police Community Clubs of Great Britain.
  • The claimant was dismissed by text message on 28 or 29 July 2020 without any consultation.
  • The second respondent was incorporated on 20 March 2020 and later acquired the business assets on 30 October 2020.
  • The tribunal found a TUPE transfer occurred and the claimant was assigned to the transferring entity.
  • The age discrimination claim was dismissed due to lack of evidence that age was a factor.

Timeline

  1. Employment started

    Claimant began working for the first respondent as a Graphic Designer.

  2. Second respondent incorporated

    Embrace Education Ltd was incorporated by Mrs Griffiths, using a trading name of the first respondent.

  3. Employees sent home

    Claimant and all employees were sent home due to lockdown.

  4. Lay-off letter

    Claimant received a letter stating he was laid off.

  5. Dismissal text message

    Claimant received a text from the first respondent stating the business was closing permanently.

  6. Claimant emailed about rights

    Claimant emailed the first respondent correcting furlough percentages and asserting his rights.

  7. Formal redundancy letter

    Claimant received a letter dated 3 August 2020 confirming redundancy with notice from 1 August to 30 October 2020.

  8. Asset purchase agreement signed

    First and second respondents signed an asset purchase agreement transferring the business.

  9. Employment ended

    Claimant's employment terminated.

  10. Judgment issued

    Tribunal found unfair dismissal but no age discrimination.

The outcome

The tribunal found that a TUPE transfer took place and the claimant was unfairly dismissed. The age discrimination claim was dismissed for lack of evidence.

  • Unfair dismissal: upheld
  • Age discrimination: dismissed
  • No damages awarded at this stage (liability only)

Lessons & takeaways

  • Dismissing an employee by text message without any consultation is almost certain to be unfair, especially for long-serving staff.
  • If a business is sold and the same work continues, a TUPE transfer may apply even if the sale happens after the employee is dismissed.
  • Age discrimination claims need direct evidence that age was a factor — a difference in treatment alone is not enough.

A redundancy handled badly

In July 2020, a graphic designer who had worked for the same employer for 15 years received a text message telling him the business was closing permanently. There was no consultation, no warning, and no discussion about alternatives. The employer later sent a formal redundancy letter, but by then the damage was done.

The tribunal found that the dismissal was procedurally unfair. The employer had made no attempt to consult or consider redeployment, which fell well below the standards expected of a reasonable employer. The fact that the employee had been laid off due to lockdown did not excuse the lack of process.

The TUPE complication

What made this case more complex was that the business was sold to a new company shortly after the dismissal. The tribunal had to decide whether the employee's employment had transferred under TUPE regulations. It concluded that a transfer of an economic entity had occurred, meaning the new employer inherited liability for the unfair dismissal. This is a reminder that TUPE can apply even when the transfer happens after dismissals, if the dismissals are connected to the transfer.

Why the age claim failed

The claimant argued that younger colleagues were kept on or rehired, suggesting age discrimination. However, the tribunal found no evidence that age was a factor in the employer's decisions. The employer's chaotic handling of the redundancy appeared to be driven by financial pressure and poor management, not age bias. The claim was dismissed.

What this means for similar cases

This case shows that even in difficult circumstances like a pandemic, employers must follow basic procedures when making staff redundant. A text message dismissal is never acceptable for a long-serving employee. It also highlights that TUPE can protect employees even when the employer tries to avoid it by dismissing before a sale.

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