Claimant won £102,329 awarded Employment Tribunal · 17 November 2023

Headteacher dismissed for tapping her son's hand: unfair dismissal win after 17 years' service

A headteacher with 17 years' service was unfairly dismissed after tapping her 3-year-old son's hand to get his attention. The tribunal awarded £102,328.80, reduced by 20% for contributory fault.

1 min read · Last updated 19 May 2026

Case details

Key facts

  • The claimant tapped her 3-year-old son on the back of his hand with two fingers to get his attention after he played with hand sanitiser.
  • The incident occurred after school hours on school premises, and the claimant was the headteacher and deputy safeguarding lead.
  • The respondent dismissed the claimant for gross misconduct, believing she had assaulted a child in a position of trust.
  • The tribunal found the respondent did not have reasonable grounds to believe the claimant committed gross misconduct.
  • The tribunal held the dismissal was outside the band of reasonable responses and therefore unfair.
  • The claimant's remedy was reduced by 20% for contributory fault due to her role as headteacher.

Timeline

  1. Incident with hand sanitiser

    The claimant tapped her son's hand to get his attention after he played with hand sanitiser. Ms Bhagwandas witnessed the incident.

  2. Complaint made

    Ms Bhagwandas reported the incident to the CEO and completed a 'cause for concern' form, alleging the claimant smacked the child.

  3. Claimant suspended

    The claimant was suspended without details of the allegation. The LADO initiated procedures.

  4. Police decide no further action

    Police concluded the incident was reasonable chastisement and took no further action. The LADO considered the allegation substantiated.

  5. Investigation report completed

    Mr Pratt's report recommended a disciplinary case, finding the claimant likely tapped the child but did not smack him.

  6. Disciplinary hearing

    A panel heard evidence and decided to dismiss the claimant for gross misconduct.

  7. Dismissal confirmed

    The claimant was summarily dismissed for gross misconduct.

  8. Appeal hearing

    The appeal panel upheld the dismissal, confirming gross misconduct.

  9. Liability hearing begins

    The tribunal heard evidence over four days.

  10. Liability judgment

    The tribunal found the claimant was unfairly dismissed and set a remedy hearing for 16 January 2024.

  11. Remedy hearing

    The tribunal awarded the claimant £102,328.80, reduced by 20% for contributory fault.

The outcome

The tribunal found the headteacher was unfairly dismissed.

  • The respondent did not have reasonable grounds to believe gross misconduct occurred; the tap was a minor, non-abusive act.
  • Dismissal was outside the band of reasonable responses given the circumstances and the claimant's long service.
  • Compensation: £102,328.80 total
    • Basic award: £8,450.80
    • Compensatory award: £93,878.00
    • Reduced by 20% for contributory fault due to her role as headteacher.

Lessons & takeaways

  • Employers must have reasonable grounds for believing gross misconduct occurred — a minor, non-abusive act does not justify dismissal.
  • Long-serving employees are entitled to a more thorough process; a snap dismissal may be outside the band of reasonable responses.
  • A reduction for contributory fault is possible if the employee's own conduct (e.g., as a safeguarding lead) contributed to the dismissal.
  • Police and LADO decisions are relevant but not determinative; employers must conduct their own reasonable investigation.

This case shows how a single, minor incident can spiral into a dismissal when safeguarding concerns are raised, even when the employee has an unblemished 17-year record. The headteacher tapped her 3-year-old son's hand with two fingers to get his attention after he played with hand sanitiser — an act the tribunal found was reasonable chastisement and not abusive. Yet the trust treated it as gross misconduct, leading to summary dismissal.

What the employer did wrong

Arbor Academy Trust relied heavily on the report of a colleague who described the tap as a 'smack'. The tribunal found the investigation was reasonable in some respects, but the decision to dismiss was not. The panel failed to consider that the incident was minor, occurred after hours, and involved the headteacher's own child. Crucially, the trust did not have reasonable grounds to believe gross misconduct had occurred — a key requirement for a fair conduct dismissal.

Why the result matters

The case reinforces that even in safeguarding-sensitive roles, employers must apply proportionality. A headteacher with 17 years' service deserved more than a rushed dismissal based on a disputed account. The 20% reduction for contributory fault reflects that, as deputy safeguarding lead, she should have been more aware of the perception of her actions — but that did not make dismissal fair.

For employees in similar roles, this case highlights that a long service record and the absence of any prior concerns are powerful factors. Employers who ignore these and jump to dismissal risk paying significant compensation — here over £100,000.

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