Waitress dismissed for unauthorised absence to care for disabled father: tribunal upholds decision
A waitress with five years' service who was dismissed after taking unauthorised time off to care for her father following a stroke has lost her unfair dismissal and associative disability discrimination claims. The tribunal found the employer acted within the band of reasonable responses.
1 min read · Last updated 18 May 2026
Case details
- #associative-disability-discrimination
- #unauthorised-absence
- #compassionate-leave
- #gross-misconduct
- #family-care
Key facts
- The claimant was employed as a waitress from October 2016 to 17 December 2021.
- She was dismissed for unauthorised absence after taking time off to care for her father who had suffered a stroke.
- The respondent granted one week of unpaid leave but refused a request for six weeks due to business pressures.
- The claimant did not return to work and was dismissed following a disciplinary hearing.
- The tribunal found that the dismissal was within the band of reasonable responses.
- The direct disability discrimination claim failed because the treatment was not 'because of' the father's disability.
Timeline
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Employment started
Claimant began working as a waitress at the Leicester Square branch.
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Father's stroke
Claimant learned that her father had suffered a stroke.
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Leave started
Claimant began five days' annual leave and two days' unpaid leave.
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Scheduled return date
Claimant was due to return to work but did not.
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Request for six weeks' leave
Claimant emailed requesting six weeks' unpaid leave to care for her father.
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Offer of one week
Respondent offered one additional week of unpaid leave, return by 6 December.
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Claimant refused return
Claimant stated she could not return in December.
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Disciplinary hearing invitation
Claimant invited to remote disciplinary hearing on 17 December.
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Dismissal
Claimant dismissed with immediate effect for gross misconduct (unauthorised absence).
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Appeal hearing
Appeal heard by Ms Zawadka; dismissed on 17 January 2022.
The legal issue
The tribunal had to decide whether the claimant's dismissal for unauthorised absence was fair under the Employment Rights Act 1996, and whether it amounted to direct associative disability discrimination under the Equality Act 2010 because of her father's disability.
The outcome
The tribunal dismissed both claims. It held that the employer genuinely believed the claimant was guilty of gross misconduct due to unauthorised absence, and that this belief was reasonable after the claimant refused to return to work despite being offered one additional week of unpaid leave. The dismissal was within the band of reasonable responses. The associative disability discrimination claim failed because the reason for the dismissal was the unauthorised absence, not the father's disability. No compensation was awarded.
Lessons & takeaways
- Employers can fairly dismiss for unauthorised absence if they have offered reasonable alternatives and the employee refuses to return.
- Associative disability discrimination claims require the treatment to be 'because of' the disability, not simply because of the employee's caring responsibilities.
- Length of service does not automatically make a dismissal unfair if the employer follows a reasonable process and has genuine business reasons.
- Employees should consider whether their employer's offer of leave is reasonable before refusing to return, as continued absence may be treated as misconduct.
A difficult choice between work and family
This case highlights the tough position employees can face when a family member falls seriously ill. The waitress, who had worked for Burger & Lobster for five years, needed time off to care for her father after he suffered a stroke. She asked for six weeks' unpaid leave, but the restaurant offered only one additional week, citing business pressures. When she did not return, she was dismissed for unauthorised absence.
The tribunal accepted that the claimant faced a genuine dilemma, but the law does not require employers to grant unlimited compassionate leave. The key question was whether the employer acted reasonably in treating her failure to return as misconduct. The tribunal found that the offer of one week was a reasonable response, and that the claimant's refusal to return made the dismissal fair.
What the employer did right
Burger & Lobster followed a proper disciplinary process: they invited the claimant to a hearing, considered her explanation, and allowed an appeal. The tribunal noted that the employer had genuine business needs at a busy time of year. By offering some additional leave and a clear return date, the employer stayed within the 'band of reasonable responses' that tribunals use to judge fairness.
Why the discrimination claim failed
The claimant also argued that her dismissal was associative disability discrimination because of her father's disability. However, the tribunal found that the reason for dismissal was her unauthorised absence, not her father's condition. The Equality Act protects employees from discrimination because of a protected characteristic, but here the employer's decision was based on conduct, not disability. This is a reminder that caring responsibilities alone do not give rise to a discrimination claim unless the treatment is directly linked to the disability itself.
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