Claimant won £27,465 awarded Employment Tribunal · 17 May 2023

Dismissed for refusing Covid vaccine: employer failed to consider role modifications

A tribunal has ruled that ITF Licensing (UK) Ltd unfairly dismissed a team lead who refused the Covid-19 vaccine, because it did not properly consider whether her duties could be modified. She was awarded £27,465.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • Miss Synan worked for ITF Licensing (UK) Ltd as a Team Lead in wheelchair tennis.
  • She was dismissed in February 2022 for refusing to get a Covid-19 vaccination.
  • The ITF introduced a policy requiring double vaccination for international travel.
  • Miss Synan's colleagues were willing to cover her international travel duties.
  • The tribunal found the dismissal unfair because the ITF did not adequately consider modifications to her role.

Timeline

  1. US Masters trip cancelled

    Miss Synan was told she could not travel to the US Masters in Florida due to a new policy requiring double vaccination for travel.

  2. Vaccination guidelines received

    Miss Synan received an email from her manager with guidelines for unvaccinated staff, including daily testing and mask wearing.

  3. First meeting about vaccination

    Miss Synan met with managers to discuss her vaccination status and its impact on her role.

  4. Outcome letter from first meeting

    Mr Williams wrote to Miss Synan stating that her refusal to get vaccinated was likely to lead to termination.

  5. Second meeting (disciplinary)

    Miss Synan attended a meeting with managers; she maintained her position not to get vaccinated.

  6. Letter before dismissal

    Mr Williams responded to Miss Synan's points but did not dismiss her; invited her to a further meeting.

  7. Dismissal

    Miss Synan was dismissed with immediate effect and paid in lieu of notice.

  8. Appeal hearing

    Miss Synan's appeal was heard by Mr Stuart Miller; the dismissal was upheld.

  9. New employment

    Miss Synan obtained permanent employment at a slightly higher level.

The outcome

The tribunal found that the dismissal was unfair. The key reason was that the employer did not properly consider whether the claimant's role could be modified to avoid the need for her to travel internationally, even though colleagues had offered to cover her travel duties.

Compensation awarded:

  • Basic award: £1,632
  • Compensatory award: £25,833
  • Total: £27,465

Lessons & takeaways

  • Employers should consider reasonable modifications to an employee's role before dismissing them for refusing a vaccination, especially if colleagues can cover the affected duties.
  • A policy requiring vaccination for international travel may be a legitimate 'some other substantial reason' for dismissal, but the employer must still follow a fair process and consider alternatives.
  • Employees who refuse vaccination on personal grounds may still have protection from unfair dismissal if the employer fails to explore all options short of dismissal.
  • The availability of colleagues to cover duties is a relevant factor that employers should take into account when deciding whether dismissal is necessary.

When a vaccination policy leads to dismissal

This case highlights the importance of employers properly considering alternatives before dismissing an employee who refuses to be vaccinated against Covid-19. The claimant, a team lead in wheelchair tennis with four years' service, was dismissed after she declined to get the vaccine. Her employer, ITF Licensing (UK) Ltd, had introduced a policy requiring double vaccination for international travel, which was a key part of her role.

However, the tribunal found that the employer had not adequately explored whether her duties could be modified. Colleagues had offered to cover her international travel, but this option was not properly considered. The tribunal noted that the employer's process was flawed because it did not engage with the possibility of adjustments before deciding that dismissal was the only option.

What the employer could have done differently

The employer could have avoided an unfair dismissal finding by taking a more flexible approach. Instead of treating the vaccination policy as an absolute requirement, it could have considered whether the claimant could continue in her role without travelling, or whether temporary adjustments could be made. The fact that colleagues were willing to cover her travel duties was a significant factor that the employer failed to weigh properly.

Why this matters for similar claims

This case serves as a reminder that even where an employer has a legitimate business reason for a vaccination policy, it must still follow a fair process. The duty to consider alternatives is particularly strong where the employee has a long service record and has performed well. For employees facing similar situations, the key takeaway is that an employer's failure to explore reasonable modifications can make a dismissal unfair, even if the underlying reason for dismissal is potentially valid.

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