Respondent won Employment Tribunal · 18 April 2023

Manufacturing operative loses constructive dismissal claim over Covid safety concerns

An 18-year employee who walked out after being asked to work on a different line and later resigned has lost his unfair dismissal claim. The tribunal found his evidence dishonest and that the employer had acted reasonably.

1 min read · Last updated 18 May 2026

Case details

Key facts

  • The claimant worked for the respondent since June 2003 on the door line manufacturing PVC doors.
  • On 30 March 2021, the claimant was asked to work on the window line but refused and swore at managers.
  • The claimant left the site without permission and his absence was classified as unexcused.
  • The claimant resigned by email on 25 April 2021 citing constructive dismissal and non-payment of wages.
  • The tribunal found the claimant's evidence dishonest and that he had been running a fencing business since 2014.
  • The respondent had put in place Covid-19 safety measures and was praised by the Health and Safety Executive.

Timeline

  1. Claimant started work

    Claimant began working for Anglian Windows on the door line.

  2. Flexible working request

    Claimant requested to reduce hours to two days per week to run his fencing business.

  3. Covid-19 lockdown

    England entered lockdown; claimant was furloughed due to diabetes.

  4. Return to work

    Claimant returned to work as part of the third wave of employees.

  5. Covid concern raised

    Claimant raised concerns about a colleague who tested positive for Covid.

  6. Incident and walkout

    Claimant refused to work on window line, swore at managers, and left site without permission.

  7. Unexcused absence confirmed

    HR emailed claimant confirming absence was unexcused and requiring a statement.

  8. Claimant sent statement

    Claimant emailed his version of events and raised health concerns.

  9. Resignation

    Claimant emailed resignation citing constructive dismissal and non-payment of wages.

  10. HR response

    HR apologised for delay, explained sick pay, and offered to proceed with grievance hearing.

The outcome

The tribunal dismissed the claims. It found that the claimant was not constructively dismissed because the employer's actions—asking him to work on a different line, classifying his absence as unexcused, and a delay in responding to his grievance—did not amount to a fundamental breach of contract. The tribunal also rejected the claim of automatic unfair dismissal for health and safety reasons, noting that the employer had implemented robust Covid-19 measures praised by the Health and Safety Executive. The claimant's evidence was found to be dishonest, including his denial of running a fencing business while furloughed.

No compensation was awarded as the claims failed.

Lessons & takeaways

  • Constructive dismissal requires a fundamental breach of contract by the employer—disagreements over work assignments or delays in grievance responses may not be enough.
  • Dishonesty in tribunal proceedings, such as denying side businesses, can severely damage credibility and harm your case.
  • Employers who can demonstrate robust health and safety measures, especially during Covid-19, are likely to defeat claims based on safety concerns.

This case illustrates the high bar for constructive dismissal claims, even for long-serving employees. The claimant, a manufacturing operative with 18 years' service, walked out after being asked to work on a different production line and later resigned, citing a fundamental breach of trust and confidence. However, the tribunal found that the employer's actions—including a brief delay in responding to his grievance—did not cross that threshold.

What the employer did right

Anglian Windows had implemented extensive Covid-19 safety measures, including zoning, staggered shifts, and sanitisation stations. These were praised by the Health and Safety Executive. The tribunal noted that the claimant's refusal to work on the window line was not a reasonable safety concern but a refusal to follow a lawful instruction. The employer's classification of his absence as unexcused was also reasonable.

Why the claimant lost

A key factor was the tribunal's finding that the claimant was dishonest in his evidence. He initially denied running a fencing business while furloughed, but later admitted it. This undermined his credibility on other points, including his safety concerns. The tribunal also noted that the claimant had a history of flexible working arrangements to accommodate his side business, which suggested his real motivation was not safety but a desire to work only on his preferred tasks.

What this means for similar claims

Employees considering a constructive dismissal claim should be aware that a single incident or a short delay in grievance handling is unlikely to amount to a fundamental breach. Credibility is crucial—any dishonesty can sink a case. Employers, meanwhile, can take comfort that robust safety measures and reasonable management actions will be upheld by tribunals, even when an employee feels aggrieved.

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